Privacy Policy for Leather Jacket Man by Metaquix Corporation
Leather Jacket Man is committed to providing fast, reliable, and hassle-free shipping to ensure your order arrives safely and on time. We partner with trusted shipping carriers, to deliver our premium leather jackets worldwide.
1. Order Processing Time
Processing Time: Orders are processed within 1-3 business days after payment confirmation.
Order Confirmation: Once an order is placed, you will receive a confirmation email.
Peak Seasons: During high-demand periods, processing times may take slightly longer.
Tracking Information: A tracking number will be sent via email once your order is shipped.
2. Shipping Methods & Estimated Delivery Time
Standard Shipping (Free): Standard shipping is available for all orders within the United States. Orders will typically arrive within 12-18 business days. Business days are Monday through Friday, excluding federal holidays.
Delay in Delivery: Delivery times may vary due to factors such as customs processing, weather conditions, or carrier delays.
Customs & Duties: International customers are responsible for any customs duties, taxes, or import fees charged by their country.
3. Shipping Costs
Free Shipping: We offer free standard shipping on all orders in the USA.
Expedited Shipping: Expedited shipping is available for a flat rate of $24.99, with delivery expected within 8-12 business days.
4. Tracking Your Order
- Once your order has shipped, you will receive an email with a tracking number.
- You can track your package through the shipping carrier’s website.
- If tracking is not updated within 48 hours, please contact our support team.
5. Delayed, Lost, or Stolen Shipments
- If your order is delayed beyond the estimated delivery time frame, contact us for assistance.
- Lost Shipments: If a package is lost in transit, we will investigate with the carrier before offering a solution.
- Stolen Packages: We are not responsible for stolen packages once marked as "delivered" by the carrier.
6. Incorrect Address & Delivery Issues
- Customers must provide accurate shipping addresses at checkout.
- If an incorrect address is provided and the package is returned, an additional reshipment fee may apply.
- We are not liable for lost or misdelivered packages due to incorrect addresses.
7. Damaged or Missing Items
- If your package arrives damaged, contact us within 48 hours with photos of the packaging and product.
- If an item is missing, the responsibility for missing items lies with the shipping company. Please notify us, and we will track the shipment with them. We will verify the order and provide a resolution.
8. Order Modifications
Orders cannot be changed or canceled once they have been submitted.
9. Contact Information
For any shipping-related inquiries, please reach out to us:
Email: support@leatherjacketman.com
Phone: +1 (845) 380-0253
Business Hours: Monday to Friday, 9 AM – 6 PM (EST)
We’re always happy to assist and ensure your shopping experience with Leather Jacket Man is seamless and satisfying.